12 ways to measure employee engagement!

Gallup have released their State of the Global Workplace Report for 2021. This report reveals updated statistics around employee engagement and how the global pandemic has impacted our workforce.

What is employee engagement?
“Employee engagement helps you measure and manage employees’ perspectives on the crucial elements of your workplace culture. You can find out if your employees are actively engaged with their work or if they’re simply putting in their time. You can discover if your team building activities and human resources practices influence positive business outcomes or if there’s room to grow. And with the right approach, you can learn what to do to improve your employees’ connection to their work and your company. Engaged employees are those who are involved in, enthusiastic about and committed to their work and workplace.” Gallup.

Why is employee engagement important?
“Employees make decisions and take actions every day that can affect your workforce and organisation. The way your company treats employees and how employees treat one another can positively affect their actions, or can place your organisation at risk. Based on over 50 years of employee engagement research, engaged employees produce better business outcomes than other employees.” Gallup.

How has the global pandemic impacted employee engagement, stress and our workforce?

  • 45% of people say their life has been affected ‘a lot’ by the coronavirus.
  • Following a steady rise over the last decade, employee engagement decreased globally from 22% in 2019 to 20% in 2020.
  • Workers daily stress reached a record high, increasing from 38% in 2019 to 43% in 2020.

From the report there were 12 key themes Gallup identified that employees stated they need to be engaged in their job:

  1. I know what is expected of me at work
  2. I have the materials and equipment to do my work right
  3. At work, I have the opportunity to do what I do best every day
  4. In the last seven days, I have received recognition or praise for doing good work
  5. My supervisor, or someone at work, seems to care about me as a person
  6. There is someone at work who encourages my development
  7. At work my opinions seem to count
  8. The mission and purpose of my company makes me feel my job is important
  9. My associates or fellow employees are committed to doing quality work
  10. I have a best friend at work
  11. In the last six months, someone has talked to me about my progress
  12. This last year I have had the opportunity at work to learn and grow

Click here to view the full report for further reading.

If you would like to discuss the consultation, or about how we can collaborate, please let us know. To get in touch, either call 03305 552233 or email

As a specialist, family-run recruitment business, we provide a proactive and consultative approach to recruitment within Social Care. We help organisations to target issues such as continuity of staffing, reducing spend where you have a high volume of agency usage, and supporting those who have specific talent requirements or are in hard-to-fill locations. We can help with any immediate staffing requirements or longer-term recruitment projects to ultimately save you time and money on agency spend.

Our customers tell us that we are their main stream of important information regarding the social care sector. We want to ensure the content we are sharing regularly is relevant and useful, so we would love to hear from you! What topics that you would like us to share next?